Legal & compliance
How we handle personal information under Canadian privacy and consumer reporting law: every policy, in plain language, in one place.
Quality Screening Reports operates as a consumer reporting agency in accordance with provincial consumer reporting legislation, and collects personal information only for authorized screening purposes. Every report requires signed consent, every report is reviewed by a specialist before release, and people screened may request access, correction, or clarification of their information through our support team. The policies below set out exactly how that works.
- Privacy PolicyHow QSR and QCR collect, use, disclose, protect, and retain screening, business, and website information, plus the rights and choices available to individuals.Updated August 10, 2026
- Terms of ServiceThe terms that govern use of the Quality Screening Reports website and our screening services, including the legal obligations customers take on when ordering reports.Updated July 31, 2026
- Screening Consent & AuthorizationHow consent is captured before any search runs, what it covers, and how to withdraw it.Updated July 31, 2026
- Data Retention PolicyHow long screening records are kept (up to seven years for reports and consent records), why, and how they're securely destroyed afterwards.Updated July 31, 2026
- Security PracticesThe safeguards protecting screening data: encryption, role-based access, audit trails, and North American residency.Updated July 31, 2026
- Disputes & CorrectionsHow people can dispute information in a report, our acknowledgement and reinvestigation timelines, and the possible outcomes.Updated July 31, 2026
- AccessibilityOur commitment to an accessible website and how to report a barrier.Updated June 9, 2026
Were you asked to complete a screen?
If an organization has asked us to screen you, these pages answer the questions that matter most.
Questions about any of these policies?
Our support team answers privacy, consent, and screening questions directly. Write to order@qcsl.com.