Legal & compliance
How we handle personal information under Canadian privacy and consumer reporting law: every policy, in plain language, in one place.
Quality Screening Reports operates as a consumer reporting agency in accordance with provincial consumer reporting legislation, and collects candidate information only for authorized employment-screening purposes. Every report requires candidate consent, every report is reviewed by a specialist before release, and candidates may request access, correction, or clarification of their information through our support team. The policies below set out exactly how that works.
- Privacy PolicyWhat personal information we collect, why, who sees it, the rights candidates have over it, and the limits consumer reporting law places on what a report can contain.Updated June 10, 2026
- Terms of ServiceThe terms that govern use of the Quality Screening Reports website and our screening services, including the legal obligations employers take on when ordering reports.Updated June 10, 2026
- Candidate Consent & AuthorizationHow consent is captured before any search runs, what it covers, and how to withdraw it.Updated June 10, 2026
- Data Retention PolicyHow long screening records are kept (up to seven years for reports and consent records), why, and how they're securely destroyed afterwards.Updated June 10, 2026
- Security PracticesThe safeguards protecting screening data: encryption, role-based access, audit trails, and North American residency.Updated June 10, 2026
- Disputes & CorrectionsHow candidates can dispute information in a report, our acknowledgement and reinvestigation timelines, and the possible outcomes.Updated June 10, 2026
- AccessibilityOur commitment to an accessible website and how to report a barrier.Updated June 9, 2026
Are you a candidate?
If an employer has asked us to screen you, these pages answer the questions that matter most.
Questions about any of these policies?
Our support team answers privacy, consent, and screening questions directly. Write to support@qualityscreeningreports.com.