Before you respond, verify the request.
Received a background-check request? Compare it against the signs on this page before you share any personal information.
A genuine request looks like this
Every invitation is connected to a check requested by an organization and shares these traits.
- It names the organization that requested the check and explains why screening is needed.
- It asks for your signed consent before anything runs, never after.
- It comes from an email address ending in @qualityscreeningreports.com or @qcsl.com.
- It links only to qualityscreeningreports.com or our secure screening portal.
- It never asks you for money. People being screened never pay for a check through us.
You never pay
The requesting organization pays for the check.
Consent comes first
No search begins before you authorize it.
A person can confirm it
Call (800) 655-9564 if anything feels wrong.
Check the address, not just the logo.
Look-alike domains may add a letter, swap a character or use a similar company name. Read the sender’s complete address character by character.
- Email from
@qualityscreeningreports.com
@qcsl.com
- Websites
- qualityscreeningreports.com and our secure screening portal
- Anything else
- Don’t reply. Forward the message to order@qcsl.com instead.
@qcsl.com belongs to Quality Credit Services Limited, our operating company.
What we will never ask you for.
A real check may collect ID, date of birth and address history through our secure process. If a request includes anything in this list, stop and contact us.
Payment of any kind
The requesting organization pays for screening, never the person being screened. Anyone asking you to pay for a Quality Screening Reports background check is not us.
Gift cards, wire transfers, or cryptocurrency
We will never ask you to buy gift cards, wire money, or send cryptocurrency, for any reason, ever.
Banking passwords or online-banking logins
A real check never needs access to your bank account. We will never ask you to log in to your bank or share its password.
One-time security codes
We will never ask you to read back a verification code sent to your phone or email. Those codes are how scammers take over accounts.
Remote access to your device
We will never ask you to install remote-access or screen-sharing software as part of a background check.
Verify it in two minutes.
If you’re unsure whether a request is legitimate, check before you submit anything.
Forward the request to usCheck the sender's address character by character
A genuine request comes from an address ending in @qualityscreeningreports.com, and correspondence from our team may come from @qcsl.com. Look closely for look-alikes: extra letters, swapped characters, or a different domain entirely.
Confirm with the requesting organization
Contact the organization using details you already have, not the ones in the email. They can confirm they ordered a check with Quality Screening Reports.
Forward the request to us, or call
Send it to order@qcsl.com, or call us toll-free at (800) 655-9564, and a person will confirm whether it's genuinely ours, usually within one business day.
What a real screening involves.
Consent always comes before a search. Read more about how we work and how consent works.
- Step 1
An organization requests the check
An organization asks Quality Screening Reports to verify specific parts of your identity or history for a stated screening purpose.
- Step 2
You provide signed consent
Nothing runs until you've signed an authorization scoped to the specific checks on your order.
- Step 3
You supply what the checks need
Typically government-issued photo ID and details like your legal name, date of birth, and address history, only what the ordered checks actually require, collected through our secure process.
- Step 4
A specialist verifies everything
A trained screening specialist runs and reviews every check, then signs off before the report goes to the requesting organization.
How consent works
Nothing runs until you’ve signed an authorization, and that consent is scoped to the specific checks the requesting organization ordered. You can ask at any time what’s on your order, and you can withdraw consent at any time. Read our consent, privacy and dispute pages for the details.
If you think it’s a scam
Don’t reply, click links or open attachments. Report it to the Canadian Anti-Fraud Centre at antifraudcentre-centreantifraude.ca or 1-888-495-8501, and let us know at order@qcsl.com so we can help shut it down.
Screening questions, answered
The questions we hear most from people who've just received a screening request.
- Is Quality Screening Reports a real company?
- Yes. Quality Screening Reports is the screening division of Quality Credit Reporting (QCR), a North American company that has handled sensitive personal data under applicable privacy law since 1992. Our website is qualityscreeningreports.com, our head office is at 210-80F Centurian Drive, Markham, Ontario, and our team is reachable at order@qcsl.com or (800) 655-9564.
- Why is an organization running a background check on me?
- An organization has asked Quality Screening Reports to verify specific parts of your identity or history for a stated screening purpose. The order may include criminal record, employment, education, reference, or other checks. No search runs until you've provided signed consent.
- Do I have to pay for my own background check?
- No, never through us. The organization that orders the check pays for it. Any message asking you to pay for a Quality Screening Reports background check, in any form, is a scam.
- What information will I legitimately be asked for?
- Government-issued photo ID, your signed consent, and the details the ordered checks require: typically legal name, date of birth, address history, and employment or education history. You're only asked for what the specific checks on your order actually need, and it's collected through our secure process, never over an unverified channel.
- Will you ever ask for my banking login or a security code?
- No. A real background check never needs your online-banking password, a one-time security code, or remote access to your device. If a credit file check is on your order, it requires only your specific written authorization, not your banking credentials.
- Can I refuse or withdraw my consent?
- Yes. Screening only happens with your consent, and you can withdraw it at any time by emailing order@qcsl.com. Searches still in progress are stopped, and the requesting organization is informed the screening was not completed.
- Who sees my report?
- Only authorized users at the organization that requested the check. We don't sell personal screening information, and you can request access to your own report at any time.
Still not sure?
Forward the request to order@qcsl.com or call us toll-free at (800) 655-9564 before submitting any information, and a person, not a bot, will confirm whether it’s genuinely ours.