From signed consent to source checks and human sign-off, see how Quality Screening Reports handles an order and what customers receive.
After a customer places an order with Quality Screening Reports (QSR), the screen follows a defined path: collect only the information needed for the selected checks, capture signed consent, verify the ordered information, review anything that does not align, and have a specialist sign off on the completed report before release.
That sequence matters. A background check contains sensitive personal information, and the result may affect an important decision. Customers should know who handles the order, what is verified, where judgment enters the process, and what the final report does and does not decide.
The order record shows the selected checks and full cost. Signed consent is kept against that order. Source-dependent claims are checked with the relevant employer, institution, reference, regulator, or official channel. A trained screening specialist reviews the completed report, and the customer makes the final decision.
The rest of this guide explains what is happening inside each stage and what customers should look for when the report arrives.
A QSR order begins with scope. The customer selects the checks that answer a defined screening need, either through a package or by choosing individual checks. A baseline screen may contain identity verification and a criminal record check. A professional or regulated role may also require employment, education, credential, credit-file, driving, or other verification.
The person being screened is then asked for the information those checks require. That normally starts with legal identity details, government-issued photo ID, and signed consent. Employment or education checks also need the history being verified. A driver's abstract needs the relevant licence details. The order should not become a request for unrelated personal information.
Signed consent is a gate, not a formality. QSR records it against the order before any search begins. If you received a request and want to confirm that it is genuine, use the request verification page before providing information.
Different checks rely on different sources. A criminal record check and an employment verification are not two versions of the same database search.
For employment verification, QSR confirms the stated employer, dates, and position with the employer or an authorized employment record source. Education verification confirms the claimed credential, field, and award information with the issuing institution. Credential and licence verification checks current standing with the relevant regulator. Reference checks use a structured, documented conversation so responses can be read in context.
This source-specific work is why a fuller screen can take longer than identity or criminal record checks. The result depends on the employer, school, regulator, or reference responding. It is also why the answer carries more weight than a raw name match.
You can compare the available scopes in the QSR services catalogue or read what a background check actually verifies before selecting an order.
QSR uses the portal to collect order information and keep the process moving, but it does not use AI to generate screening reports. A trained screening specialist is accountable for reviewing the completed work before it reaches the customer.
Human review is especially important when:
The specialist verifies, compares, documents, and signs off. The customer decides whether someone should be hired, accepted as a member, approved as a tenant, or selected for another purpose. That decision should use criteria connected to the role or responsibility being screened.
There is no single turnaround time for every background check. QSR's current service ranges are:
Source-dependent checks can finish sooner when the information is complete and the source replies quickly. They can take longer when contact details are outdated, a record is held under another name, an institution has an archive process, or the source requires another authorization step.
Customers can reduce avoidable delay by selecting the right scope, entering complete history, providing clear identity documents, and responding promptly if the specialist asks for a missing detail. For a check-by-check explanation, see how long a background check takes.
The completed order is delivered as one structured report covering the checks selected. It shows what was completed, records the findings, and identifies discrepancies or results that need the customer's attention. The report is available in the secure customer portal and as a downloadable PDF.
A QSR report is built to support a careful decision, not replace one. A clear result means the ordered check did not return a finding that requires review. A flagged item means the customer should read the supporting detail and apply its documented criteria. It does not automatically mean the person is unsuitable.
If the person being screened believes information is incomplete or inaccurate, QSR provides a dispute and correction process. The customer should avoid making an irreversible decision while a material accuracy concern is being reviewed.
Quality Screening Reports is the dedicated screening division of Quality Credit Reporting (QCR), a Markham, Ontario reporting company operating since 1992. QSR applies that reporting discipline to background checks through a purpose-built ordering portal and a team that remains accountable for every completed report.
You can meet the people behind QSR, read the relationship between QSR and QCR, or follow the shorter visual version of the process on How we work.
The practical standard is simple: the scope should be clear, consent should be recorded, each finding should have a defined source, and a person should be accountable for what the customer receives.
Tell us what you need to verify and get a screening plan from a specialist.
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